Legal
Privacy Policy
1. Who We Are
coollab.one is a software development studio based at Dubai Innovation Hub, DIFC, Dubai, UAE. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us.
2. Information We Collect
We collect only what is necessary:
- Contact information — name and email address when you reach out to us directly.
- Usage data — anonymized analytics data such as pages visited, browser type, and general location. We do not use tracking cookies for advertising.
- Communications — any information you voluntarily share when emailing us.
3. How We Use Your Information
We use the information collected to:
- Respond to your inquiries and project requests.
- Understand how our website is used so we can improve it.
- Comply with our legal obligations.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Cookies
Our website may use minimal functional cookies necessary for basic operation. We do not use third-party advertising cookies. You can disable cookies in your browser settings at any time.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Email correspondence is retained for up to 3 years.
6. Data Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or disclosure. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, contact us at hello@coollab.one and we will respond within 30 days.
8. Third-Party Services
We may use third-party tools (such as email providers or analytics platforms) that process data on our behalf. These providers are bound by their own privacy policies and applicable data protection law.
9. International Transfers
Your data may be processed outside the UAE in countries where our service providers operate. By using our website, you consent to such transfers in accordance with applicable law.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of the website constitutes acceptance of the revised policy.
11. Contact
For any privacy-related questions, please email us at hello@coollab.one.